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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Darian Layne

November 18, 2023

5  out of  5 rating by Darian Layne
"I just want to start off by saying who ever doesn't have state farm should switch and fast!!! I have had progressive for years and while my bill was getting higher and higher with the state minimum requirement coverage I finally decided to go another route and look for a quote a friend referred me to state farm so I called the next day this nice gentlemen named Parker was the agent who answered my call and not only was he very thorough going through everything for me he was able to increase my coverage all the while also adding life insurance. Not only was his customer service great he was able to save me over $130 a month!!!! Since that day I switched I've been telling everyone the good news, so give Parker a call at state farm and be blessed with the offer he has for you!!!"

Peyton Miller

November 16, 2023

5  out of  5 rating by Peyton Miller
"AJ took the time to sit down and actually explain what all the numbers mean when it comes to insurance. making sure that we really understood what we were paying for. We appreciate him so much!"

Colin Hart

November 16, 2023

5  out of  5 rating by Colin Hart
"AJ took the time to break down and explain how coverage and the numbers really work. That is something no insurance agent or representative has done before. I appreciate him taking the time to explain it to me."

Christine Armour

November 16, 2023

5  out of  5 rating by Christine Armour
"AJ Pratt was our agent. He was very professional! He educated us about our auto and homeowners policies. I would gladly refer friends and family to him."

Angela Granlee

October 24, 2023

5  out of  5 rating by Angela Granlee
"Parker did a great job walking me through the coverage I needed for my auto insurance and helped me add renters insurance to my policy. He explained everything very well and I’ve switched to State Farm after many years with Progressive."

Heather Ward

October 13, 2023

5  out of  5 rating by Heather Ward
"We have several policies (home, car, life and umbrella) through State Farm and AJ Pratt at the Marion location has always been very helpful, knowledgeable, professional and greets us with a smile. Highly recommend for all your insurance needs!"

Peach Chantilly

August 12, 2023

5  out of  5 rating by Peach Chantilly
"I spoke with Parker and received Full coverage insurance for my new car I purchased. Many agencies denied us due to Kia and Hyundais being consistently stolen and they're a big liability, but State Fsrm took us on and said they would absolutely cover it. Very grateful for this. I was starting to feel hopeless as i had called so many places doen the list of agencies online until I spoke to Parker and he set us all up and we were finally good to go! So much relief!! Parker was very professional, personable, and informative. He gave us the best deal out of anyone and lets not forget to mention the roadside services and many other things I get that other places do not offer. Just wanted to shout him out quickly and say thanks to him and State Farm. Will definitely recommend to others in the future!"

Ben Dresser

August 10, 2023

5  out of  5 rating by Ben Dresser
"Parker Vollmar was able to work me through different policies and answer any questions I had. For not knowing much about insurance myself, he really made it simple, easy, and straightforward."

Amber Belcher

July 27, 2023

5  out of  5 rating by Amber Belcher
"I went to AJ only to sign a paper for a beneficiary change on life insurance, but he did so much more! He helped me save money on our car insurance with a 16 year old boy! He educated me on coverage amounts and the importance of them. He increased the coverage we had on all 4 cars and we still saved by switching to a State Farm policy. AJ is very knowledgeable of all insurances and reviewed additional options for life insurance and homeowners for my family as well. He was very honest and compassionate and I would say he definitely earned a lifelong customer!"

Heather Bletz- Knapp

July 13, 2023

5  out of  5 rating by Heather Bletz- Knapp
"I was involved in a wreck. The other insurance company was giving me the run around. I stopped in to the office and AJ. Was very professional and helped me to get on the right track to get issues resolved. Thank you for your kindness"

The Shepherd's Fellowship

July 8, 2023

1  out of  5 rating by The Shepherd's Fellowship
"(This review is as myself, Tom Hypes and not representative of the church listed in the goole account). I have been a State Farm customer for the most part of the last 20 years. After my agent retired, I was assigned to this agency. I never met Nathan as I hear he works at his other office but did work with his associate AJ in the Marion office. I won't bog down this review with all the details but we went in for life insurance. The initial meeting went well but for the next three months or so, it was a nightmare of things falling through the cracks, things not getting done properly, and not hearing back in a timely manner and in one question, not at all. Things that would take 45 seconds on the computer became things that "we are still checking on" or "I am consulting with someone on". Our premium went up and down each month as we were overcharged and credited but with no communication on what was happening so for a few months, our financial planning for the bill was impossible to plan for. The presentations to me was odd and like a used car sales man at times. It got to a point that I was done and then the agent (after one voice mail), started coming to my home and business trying to find me after I filled out a survey State Farm sent me that gave him negative input. Then, we got notices that both of our life insurance policies had been cancelled with refund checks because the proper paperwork (which no one contacted us about) was not filed to amend the policy amounts once they jacked up the prices on us so we had to lower the coverage. In other words, several months of waiting, reaching out, physicals, and the like just so they would cancel our policies anyways. I like State Farm and have requested a new agent. I have met with him and like him quite a bit (he even answered the question I couldn't get answered for three months in 45 seconds) but I will not go back to this office. Again, more details but that's enough for the jist."

shelby Newland

June 26, 2023

5  out of  5 rating by shelby Newland
"PARKER IS A LIFE SAVER! Great customer service. Hunted for all of the saving options. Time friendly, considerate, understanding and wayyyyy cheaper than my previous insurance. Definitely saved my wallet and my sanity."


June 20, 2023

5  out of  5 rating by Dillon
"AJ did an awesome job of walking us through our policy options to make sure we understood how they worked and what was covered. He made sure to give us the best policy he could for within our budget. A good down to earth personable guy. If you’re looking to make the switch or to just get insurance definitely go see AJ he’s the man to get you together!"

Linda Russell

June 19, 2023

5  out of  5 rating by Linda Russell
"He is a great agent."


June 15, 2023

5  out of  5 rating by Vlad
"AJ was very helpful! Would recommend everyone speaking to him when choosing State Farm!"


June 13, 2023

5  out of  5 rating by Drayson
"Aj and Parker were great!!! Let me tell yah"

Shanon Reed

June 13, 2023

5  out of  5 rating by Shanon Reed
"Aj is great! Highly recommend."


June 13, 2023

5  out of  5 rating by bootstrapchimp
"AJ was perfect and very nice! Really appreciated how he talked to us and took his time to explain everything"

Vivian Loyer

June 8, 2023

5  out of  5 rating by Vivian Loyer
"Aj Pratt was very helpful today. He was able to help me with my policy and information for future policy"

Demetri Hernandez

June 8, 2023

5  out of  5 rating by Demetri Hernandez
"Helped show me where I was lacking in insurance and got me the right coverage for me and my future family!"

Kimberly Fogle

May 31, 2023

5  out of  5 rating by Kimberly Fogle
"We love AJ he helped us so much!"

Ashley Corwin

May 30, 2023

5  out of  5 rating by Ashley Corwin
"AJ Pratt was beyond helpful! He helped me better understand my policy. I now understand what exactly comes with my coverage and he is very personable. Whoever needs assistance or new insurance, I guarantee he will explain it better and find the best policy for your budget."

Morgan Battin

May 27, 2023

5  out of  5 rating by Morgan Battin
"I am delighted to share my positive experience with Parker Vollmar. From the moment I reached out to inquire about coverage options to the ongoing support I receive, Parker has consistently demonstrated professionalism, attentiveness, and a genuine commitment to my well-being. First and foremost, I was impressed by his extensive knowledge and expertise. He took the time to patiently explain various insurance policies available and helped me understand which ones best suited my needs. His expertise gave me confidence in the decisions I made, knowing that I was well-informed and adequately protected. His exceptional customer service skills stood out during our interactions. He was always friendly, approachable, and responsive, promptly addressing any questions or concerns I had. It was refreshing to feel valued as a client and to receive personalized attention tailored to my unique circumstances. Parker’s warm demeanor and willingness to go the extra mile created a pleasant and stress-free insurance experience. One aspect I greatly appreciate is his commitment to ensuring I have the right coverage. He took the time to assess my specific situation and provided recommendations to enhance my policy's comprehensiveness without pressuring me into unnecessary add-ons. It's reassuring to know that Parker genuinely cares about my well-being and financial security, going above and beyond to protect what matters most to me. Additionally, I would like to acknowledge the agent's dedication to being a reliable resource beyond insurance matters. He actively engage with their clients through newsletters, informative blog posts, and community events. His commitment to educating and empowering clients on various topics, from risk management to financial planning, showcases their genuine desire to support their community's overall well-being. In conclusion, I wholeheartedly recommend my State Farm insurance agent to anyone seeking top-notch service, comprehensive coverage, and peace of mind. His knowledge, professionalism, and exceptional customer care have made a significant positive impact on my insurance experience. With Parker by your side, you can rest assured that you are in the hands of a trustworthy professional who genuinely cares about your best interests."

john ioffredo

May 26, 2023

5  out of  5 rating by john ioffredo
"Aj is the man. I have always been treated very well by the entire staff. I would consider Aj to be a friend always looking out for me and my family."

Jonathan Bish

May 25, 2023

5  out of  5 rating by Jonathan Bish
"Aj was a great help! He broke down and explained everything to make sure I understood every step. Went the extra mile to make sure everything was right for what my family and I needed! Definitely recommend you go see him!!"