Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Crystal Hoffman

Crystal Hoffman

September 18, 2024

5  out of  5
rating by Crystal Hoffman
"My husband and I met with Parker today to review our policies and we appreciated his time. He was very knowledgeable and able to answer all our questions . And willing to check into question we had about a claim didnt understand regarding our central air unit. We recommend Parker at State Farm to discuss your Ins. Needs!"
We responded:
"Thank you, Crystal, for sharing your positive experience with Parker! I'm glad to hear that he was able to provide knowledgeable assistance and address your questions about your central air unit claim. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is here to help. - Nathan Hinesman - State Farm Insurance Agent, Marion, OH"
Profile photo of Shonda Tillman

Shonda Tillman

June 29, 2024

5  out of  5
rating by Shonda Tillman
"They always go above and beyond to help with whatever situations presented to them!"
We responded:
"Shonda, your feedback is truly appreciated! We're ecstatic to have been able to assist you with your insurance needs and exceed your expectations. Our team is always here to go above and beyond for you. Looking forward to serving you again in the future! - Nathan Hinesman, State Farm Insurance Agent, Marion, OH"
Profile photo of Sadie Perkins

Sadie Perkins

June 28, 2024

5  out of  5
rating by Sadie Perkins
"Parker was very helpful and explains everything well"
We responded:
"Sadie, I'm pleased to hear that Parker was very helpful and explained everything well during your visit. Providing clear explanations is crucial to us, and we're grateful for your positive feedback. If you have any more questions or insurance needs, feel free to reach out anytime! - Nathan Hinesman - State Farm Insurance Agent, Marion, OH"
Profile photo of Chelsea Young

Chelsea Young

May 3, 2024

5  out of  5
rating by Chelsea Young
"Aj was great and explained everything to where I understood what I was getting and what was being covered he was great to deal with Thank you"
We responded:
"Chelsea, thank you! We love seeing reviews like this. Aj always put our customers first and we are glad he was able to assist you with your insurance needs. Feel free to contact us anytime. - Nathan Hinesman - State Farm Insurance Agent | Marion, Ohio"
Profile photo of Matthew Creps

Matthew Creps

March 11, 2024

5  out of  5
rating by Matthew Creps
"Parker made it quick and easy to get a quote from State Farm and the process to switch companies. I would recommend visiting Nathan to anyone looking to change insurance providers"
We responded:
"Matthew, we are delighted to hear that Parker provided you with a quick and easy quote from State Farm and facilitated a smooth transition to our agency. We appreciate your recommendation and are thrilled to have the opportunity to assist you with your insurance needs. Thank you for choosing Nathan Hinesman - State Farm Insurance Agent for your insurance coverage. - Nathan Hinesman - State Farm Insurance Agent, Marion, OH"
Profile photo of J

J

March 2, 2024

5  out of  5
rating by J
"I spoke with Parker and received Full coverage insurance for my new car I purchased. Many agencies denied me due to Kia and Hyundais being consistently stolen as they're a big liability, but State Farm took me on and said they would absolutely cover it. Very grateful for this. I was starting to feel hopeless as i had called so many places down the list of agencies online until I spoke to Parker and he set me up and Im finally good to go! So much relief!! Parker was very professional, personable, and informative. He gave the best deal out of anyone and lets not forget to mention the roadside services and many other things I get that other places do not offer. Just wanted to shout him out quickly and say thanks to him and State Farm. Will definitely recommend it to others in the future!"
We responded:
"Thank you for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Parker, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Emily Price

Emily Price

February 16, 2024

5  out of  5
rating by Emily Price
"Parker with State Farm was wonderful to work with! My husband and I were purchasing a new home and shopping for homeowners and auto insurance. Parker got us the best coverage for a much better price than the other quotes we were getting. I would highly recommend giving Parker a call for all of your insurance needs."
We responded:
"Emily, we're thrilled that Parker went above and beyond to assist you with your homeowners and auto insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
Profile photo of gracey

gracey

February 9, 2024

5  out of  5
rating by gracey
"Today I went in to meet with Aj over my auto insurance. Aj went over every individual plan with me to help me save the most money. To say the last, I ended up saying over 2600$ a year switching from progressive to State Farm. If you’re looking for a reliable, trustworthy agent see Aj at State Farm. He looks for the best rates for you!"
We responded:
"Thank you, Gracey! We are fortunate to have hard-working team members, like AJ, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Profile photo of Patricia Olson

Patricia Olson

February 9, 2024

5  out of  5
rating by Patricia Olson
"Melissa was very helpful . I really appreciate all her help and advise!"
We responded:
"Patricia, thank you for the five-stars for Melissa! Our office loves being your good neighbor."
Profile photo of Patricia Olson

Patricia Olson

February 9, 2024

5  out of  5
rating by Patricia Olson
"Melissa was very helpful . I really appreciate all her help and advise!"
We responded:
"Patricia, thank you for the five-stars for Melissa! Our office loves being your good neighbor."
Profile photo of Melissa & Tom Poorman

Melissa & Tom Poorman

February 1, 2024

5  out of  5
rating by Melissa & Tom Poorman
"We are extremely grateful for AJ’s personal attention and genuine interest in our personal life and wellbeing. He is extremely knowledgeable and cared greatly for us during our time in the office."
We responded:
"Melissa and Tom, we're thrilled that AJ went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
Profile photo of Tom Poorman

Tom Poorman

February 1, 2024

5  out of  5
rating by Tom Poorman
"Sat down with AJ this morning to talk life insurance! So thankful for him and state farm!"
We responded:
"Thank you for the five stars, Tom! And thank you for the praise for AJ!"
Profile photo of Jordan Carpenter

Jordan Carpenter

January 18, 2024

5  out of  5
rating by Jordan Carpenter
"Quick, easy and affordable service!"
We responded:
"Thank you, Jordan, for choosing us. We're delighted we could assist with your insurance needs!"
Profile photo of Erin Schloss

Erin Schloss

January 9, 2024

5  out of  5
rating by Erin Schloss
"AJ has been wonderful to work with and has made the process of switching insurance extremely easy! He is very knowledgeable and personable!"
We responded:
"Erin, thank you for taking the time out of your day to leave us a review! We love hearing about how AJ provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Jessica Blanton

Jessica Blanton

December 12, 2023

5  out of  5
rating by Jessica Blanton
"Representative Parker, at state Farm, helped us review our home and auto policy's. He was very through, an made sure we had the correct coverage for our needs. Also, he assisted in meeting our future needs and saving us money as well. We would highly recommend meeting with Parker at Nathan Hinesman "State Farm" to assist you in insuring your Home and Auto."
We responded:
"Dear Jessica, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, Parker is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your home and auto insurance needs."
Profile photo of Darian Layne

Darian Layne

November 18, 2023

5  out of  5
rating by Darian Layne
"I just want to start off by saying who ever doesn't have state farm should switch and fast!!! I have had progressive for years and while my bill was getting higher and higher with the state minimum requirement coverage I finally decided to go another route and look for a quote a friend referred me to state farm so I called the next day this nice gentlemen named Parker was the agent who answered my call and not only was he very thorough going through everything for me he was able to increase my coverage all the while also adding life insurance. Not only was his customer service great he was able to save me over $130 a month!!!! Since that day I switched I've been telling everyone the good news, so give Parker a call at state farm and be blessed with the offer he has for you!!!"
We responded:
"Darian, we are grateful for your kind words and thrilled to hear about your positive experience with Parker. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Parker exceeded your expectations."
Profile photo of Peyton Miller

Peyton Miller

November 16, 2023

5  out of  5
rating by Peyton Miller
"AJ took the time to sit down and actually explain what all the numbers mean when it comes to insurance. making sure that we really understood what we were paying for. We appreciate him so much!"
We responded:
"Peyton, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, AJ is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
Profile photo of Colin Hart

Colin Hart

November 16, 2023

5  out of  5
rating by Colin Hart
"AJ took the time to break down and explain how coverage and the numbers really work. That is something no insurance agent or representative has done before. I appreciate him taking the time to explain it to me."
We responded:
"Colin, your five-star rating is genuinely appreciated! AJ's contributions to our team have been outstanding, and we're thrilled that he could assist with your insurance needs."
Profile photo of Christine Armour

Christine Armour

November 16, 2023

5  out of  5
rating by Christine Armour
"AJ Pratt was our agent. He was very professional! He educated us about our auto and homeowners policies. I would gladly refer friends and family to him."
We responded:
"Thank you, Nathan, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your auto and homeowners coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
Profile photo of Angela Granlee

Angela Granlee

October 24, 2023

5  out of  5
rating by Angela Granlee
"Parker did a great job walking me through the coverage I needed for my auto insurance and helped me add renters insurance to my policy. He explained everything very well and I’ve switched to State Farm after many years with Progressive."
We responded:
"We are grateful for your kind words and thrilled to hear about your positive experience with Parker. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Parker exceeded your expectations."
Profile photo of Heather Ward

Heather Ward

October 13, 2023

5  out of  5
rating by Heather Ward
"We have several policies (home, car, life and umbrella) through State Farm and AJ Pratt at the Marion location has always been very helpful, knowledgeable, professional and greets us with a smile. Highly recommend for all your insurance needs!"
We responded:
"Hi Heather! Thank you for the five-star rating for AJ! They are a wonderful part of our team and we are happy to hear that they provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Profile photo of Ben Dresser

Ben Dresser

August 10, 2023

5  out of  5
rating by Ben Dresser
"Parker Vollmar was able to work me through different policies and answer any questions I had. For not knowing much about insurance myself, he really made it simple, easy, and straightforward."
We responded:
"Thank you for the five-stars, Ben! Parker is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs."
Profile photo of Amber Belcher

Amber Belcher

July 27, 2023

5  out of  5
rating by Amber Belcher
"I went to AJ only to sign a paper for a beneficiary change on life insurance, but he did so much more! He helped me save money on our car insurance with a 16 year old boy! He educated me on coverage amounts and the importance of them. He increased the coverage we had on all 4 cars and we still saved by switching to a State Farm policy. AJ is very knowledgeable of all insurances and reviewed additional options for life insurance and homeowners for my family as well. He was very honest and compassionate and I would say he definitely earned a lifelong customer!"
We responded:
"Amber, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Heather Bletz- Knapp

Heather Bletz- Knapp

July 13, 2023

5  out of  5
rating by Heather Bletz- Knapp
"I was involved in a wreck. The other insurance company was giving me the run around. I stopped in to the office and AJ. Was very professional and helped me to get on the right track to get issues resolved. Thank you for your kindness"
We responded:
"Thank you, Heather, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like AJ, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of The Shepherd's Fellowship

The Shepherd's Fellowship

July 8, 2023

1  out of  5
rating by The Shepherd's Fellowship
"(This review is as myself, Tom Hypes and not representative of the church listed in the goole account). I have been a State Farm customer for the most part of the last 20 years. After my agent retired, I was assigned to this agency. I never met Nathan as I hear he works at his other office but did work with his associate AJ in the Marion office. I won't bog down this review with all the details but we went in for life insurance. The initial meeting went well but for the next three months or so, it was a nightmare of things falling through the cracks, things not getting done properly, and not hearing back in a timely manner and in one question, not at all. Things that would take 45 seconds on the computer became things that "we are still checking on" or "I am consulting with someone on". Our premium went up and down each month as we were overcharged and credited but with no communication on what was happening so for a few months, our financial planning for the bill was impossible to plan for. The presentations to me was odd and like a used car sales man at times. It got to a point that I was done and then the agent (after one voice mail), started coming to my home and business trying to find me after I filled out a survey State Farm sent me that gave him negative input. Then, we got notices that both of our life insurance policies had been cancelled with refund checks because the proper paperwork (which no one contacted us about) was not filed to amend the policy amounts once they jacked up the prices on us so we had to lower the coverage. In other words, several months of waiting, reaching out, physicals, and the like just so they would cancel our policies anyways. I like State Farm and have requested a new agent. I have met with him and like him quite a bit (he even answered the question I couldn't get answered for three months in 45 seconds) but I will not go back to this office. Again, more details but that's enough for the jist."
We responded:
"Thomas, we are sorry that you had a negative experience with our office and our staff. We get a lot of positive responses on how our team handles and treats our customers, so it is disappointing that we could not create that same experience for you. We will have a discussion with our staff and review the situation. I am sorry we have lost you as a customer, but we are happy for you that you have found another home with State Farm."